Activation Key Failing to Authenticate

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Neil Jackson
Posts: 3
Joined: Sun Jun 02, 2019 9:55 pm

Activation Key Failing to Authenticate

Post by Neil Jackson » Sun Jun 02, 2019 10:01 pm


Bought the RF + C4D bundle today. Successfully installed RF, but no luck on being able to launch Cinema with the plugin also working. Whenever I launch Cinema, I'm asked to provide NextLimit login credentials, in addition to the activation key. Once I paste in the activation key from the e-mail I received from NextLimit, I receive this message: "Cannot validate license. Please click on the Help button to find out more about this problem."

When I click on the 'Help' button as prompted, my browser takes me to this website:

But, instead of it being populated with useful information, I instead arrive at the site's URL with the text: 502 Bad Gateway

When I click RealFlow Documentation from within the forum, again, another 502 Bad Gateway, the same thing happens when I select RealFlow | C4D Documentation.

Does anyone have any ideas what the heck is going on here? I'd really like to get my plugin fully working so that I can play around with these new fluid simulation features in a project I've been working on.


-Neil Jackson

Christian Zuppinger
Posts: 24
Joined: Wed Jul 11, 2018 9:32 am

Re: Activation Key Failing to Authenticate

Post by Christian Zuppinger » Mon Jun 03, 2019 10:35 pm

No luck :( The site is down at the moment.... I hope they can fix it.

Edit: it is back :)

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