Post
by atena » Thu Jul 28, 2016 7:53 am
Hello, we are extremely sorry to hear that you are still suffering problems with Octane Render. We have done a lot of tests before the release and all of them were passed without any issues. Please notice that a patch for the Octane render was released three weeks ago by Otoy and that some issues with RealFlow|Cinema 4D were addressed, do you have that patch installed? In any case our tests were run without that Octane Render patch and as I said they went OK.
It would be great if you could send us a more detailed information about the crashes, for instance, version of Cinema 4D, OS, GPU, version of Octane Render, procedure to reproduce a crash, etc. That would be of great help for us to solve the problems.
Thank you.
Angel Tena
Head of RealFlow Technology
Next Limit Technologies