Min Substeps / Max Substeps?

[JC_Chicago]

Gus,

Thank you for your comments. I will try the revised min/max levels this morning. I will also send the file over as well.
I will let you know what happens with the simulation in a couple of hours.

Regards,

Jeff

[JC_Chicago]

Gus,

At 300 frames into the simulation, so far, so good. Another question. Do you think/know if resolution will change the issue? Another words, if I run the simulation at a resolution of 10 instead 100, and have no issues (at the 10 level) - will this be duplicated at the 100 level?

I will still send you the file, per your request.

Jeff

[JC_Chicago]

Gus,
Spoke to soon - at frame 350 the particles have fallen through again.
I am ready to send you the zipped file.
I have searched for the technical email address, and can't find it anywhere here or at realflow.com. Can you please send it to me via messages?
Jeff

[gus]

Hi Jeff,

For trackin purposes, you have to write to support through the portal:
https://portal.nextlimit.com/

So we get a ticket for the issue and close it when resolved, etc.

Cheers,

g-)

[JC_Chicago]

Gus,

I have done this. But haven't been given a place to send the attachment to.

Jeff

[gus]

Hi Jeff,

I have that scene running over 700 frames right now without the dodgy leak.
The only particles going down, apart from the ones running the stairs, are the ones going through the gap between the floor and the pipe in the corner.
To run this test I even disabled all the kVolumes.

It seems that is was the same bug that we just fixed for the upcoming patch.
Have a look at the attachment.

g-)