Made a mistake on my Host ID

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Juan Carlos Soto Segura
Posts: 1
Joined: Mon Mar 22, 2021 12:48 am

Made a mistake on my Host ID

Post by Juan Carlos Soto Segura » Mon Mar 22, 2021 12:55 am

Hi.
I bought RealFlow today but made a mistake on my Host ID when generating my license, now I can't activate RealFlow.
I sent a message to contact asking if I could reset it, but I am reading in different places that it's hard to get a response and even that RealFlow is kind of abandoned. Is it really like that?
I am worried because the software is quite expensive and I'm kind of stuck right now.
Thanks.

izo
Posts: 55
Joined: Wed Sep 19, 2012 2:42 pm

Re: Made a mistake on my Host ID

Post by izo » Tue Mar 30, 2021 10:22 pm

Hello,

I can't offer any help but wanted to offer some reassurance at least.

While any online presence from the company here for example is limited - they do seem to respond to queries from paying customers, I was in touch with them just a few weeks ago and they replied within a day or so.

The very issue you're having I was able to get help with when changin my license server some time ago, so I hope you can get help soon!

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