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Node not finding license

Posted: Mon Jul 15, 2013 2:27 pm
by Zybrand
Hey guys,

I can't get my learning edition node to use the node license I installed.

Got one machine where Realflow with gui license is running and this is also the machine with the Job manager and License manager on it, and a second machine with a realflow node installed.
Both machines see the available license if I view it through a browser.
The job manager sees and displays the available node machine and the node machine sees the Job manager.
But when I send a job to the manager the job fails after a few seconds with the error 8 not finding a valid license.
Here is the error below, any idea what might be the cause?

:::::::::::::::: 192.168.24.65 ::::::::::::::::
Start simulation process...
C:\Program Files\Next Limit\RealFlow 2013\realflownode.exe -script \\SHAMAN\Projects\Zybrand\rf\node_test\jobfiles\node_test__20130712165617.rfs
RealFlow simulation process started succesfully.
-----------------------------------------------------------------
1998-2013 (c) Next Limit - RealFlow(x86_64) v2013(7.0.0.0124)
-----------------------------------------------------------------

Checking license in the server...
[RealFlow Error]: No valid licenses were found, RealFlow will exit.
Simulation failed! Exit code: 8

thanks,
Zybrand

Re: Node not finding license

Posted: Mon Jul 15, 2013 2:51 pm
by LuisMiguel
Hello Zybrand,

Are the both machines in the same network? If so, you can force to the node to find the manager by adding this environment variable

NL_LICENSE_MANAGER_ADDRESS = x.x.x.x

Where the x.x.x.x is the ip where you are running the License Manager. Also, make sure you have the ports 2223, 2224, 2225 and 2226 opened because the LM will use theses port to work.

Let me know if it works.

luisM.

Re: Node not finding license

Posted: Tue Jul 16, 2013 10:46 am
by Zybrand
Hi LuisM,

thanks for the help! I am one step closer to getting it working. I now get the error unknown idoc so I think its getting the license atleast.
Why am I gettting the unknown idoc error?

Loading plugins ...
Initializing Scene Layers ...
Executing script \\SHAMAN\Projects\Zybrand\rf\node_test\jobfiles\node_test__20130716114321.rfs ...

>11:43:13: -- New scene --
>11:43:13: Workspace version: 6042.25.0.28 (LEARNING EDITION)
[ALERT]: This workspace file can't be loaded for this license.

>11:43:13: UNABLE TO OPEN SCENE: //SHAMAN/Projects/Zybrand/rf/node_test/node_test__20130716114321.flw
Simulation failed! Exit code: 21

Re: Node not finding license

Posted: Tue Jul 16, 2013 2:03 pm
by LuisMiguel
Hi,

This message "This workspace file can't be loaded for this license" is indicating you are trying to open a standard scene with a Learning license. Problem with this is a misunderstood with the Learning Edition licenses cause it is not allowed to use it with the License Manager but it was not indicating the warning for now. For the new version we uploaded yesterday, it has been fixed and now you won't be able to upload a scene if you are using a Learning Edition license. Sorry for the inconveniences. :(

luisM.

Re: Node not finding license

Posted: Tue Jul 16, 2013 2:19 pm
by Zybrand
Hi Luis,

I suspected it was a versioning thing but I was hoping I was wrong. I created that scene in my Learning Edition Realflow and I have a Learning Edition Node. So how am I supposed to use the node license I got with the Learning Edition Realflow I bought last month?

thanks,
Zybrand

Re: Node not finding license

Posted: Tue Jul 16, 2013 10:03 pm
by gus
Zybrand wrote:Hi Luis,

I suspected it was a versioning thing but I was hoping I was wrong. I created that scene in my Learning Edition Realflow and I have a Learning Edition Node. So how am I supposed to use the node license I got with the Learning Edition Realflow I bought last month?

thanks,
Zybrand
Hi Zybrand,

Apologies for the missunderstanding. I believe we have managed to confused a few LE users but not making this clear. Will try to get this sorted in the next major version so you can all use the License Manager then, but for now, here you can find instructions on how to install your node license so it gets properly picked up by the Job Manager :
http://support.nextlimit.com/display/rf ... g+RealFlow

Cheers,

g-)

Re: Node not finding license

Posted: Tue Jul 16, 2013 10:40 pm
by Zybrand
Hi Gus,

Yeah I missed that thanks for pointing it out, I'll give it a go tomorrow. First thing I did when deciding to get my node license up and running was to go to the 5 part video tutorial page on the license and job manager.

Thanks,
Zybrand

Re: Node not finding license

Posted: Tue Jul 16, 2013 10:45 pm
by gus
Hi Zybrand,

Please do let us know how you get on and if you bump into any other hurdles please do not hesitate to tell us.
Cheers,

g-)

Re: Node not finding license

Posted: Wed Jul 17, 2013 11:13 am
by Zybrand
My job node is finally working, yay!! :D

Thanks for all the help guys. this was my first time setting up any sort of licensing system other that a single machine license so I didn't know what I was doing half the time. But at least when I buy a standard license and some nodes I will know exactly how to setup up the system.

Thanks again,
Zybrand

Re: Node not finding license

Posted: Thu Jul 18, 2013 11:26 am
by LuisMiguel
Hey Zybrand,

I'm glad to hear it is working now. ;)

luisM.